Terms and Conditions

1. About Us

This website is operated by Vetro.
Contact Email: support@buyvetro.com.

By using our website, you agree to the Terms & Conditions below.

2. Use of Our Website

By accessing our site, you confirm that:

  • You are at least 18 years old, or have permission from a guardian.

  • You will not use our products for any illegal or harmful purpose.

3. Product Information

We aim to display all products as accurately as possible.
Small variations in colour, size or design may occur due to screen differences or manufacturing changes.

4. Orders & Payments

  • All orders are processed once payment is completed.

  • We reserve the right to refuse or cancel orders if we suspect fraud or incorrect information.

  • Prices can change at any time without notice.

5. Shipping

  • Shipping times are estimates and may vary depending on demand, location, and carrier delays.

  • You are responsible for entering the correct delivery address.

  • Once the order is shipped, we cannot change the address.

6. Returns & Refunds

We offer simple, hassle-free returns.

To qualify for a return:

  • Items must be unused and in original condition.

  • Return requests must be made within 30 days of receiving your order.

  • Customers are responsible for return shipping unless the product arrives damaged or defective.

Non-returnable items include:

  • Used grooming products

  • Items without original packaging

If your item arrives damaged or faulty, contact us and we will fix it quickly.

7. Free Gifts & Promotions

Any free gift must be returned if the full order is refunded.
Promotions may change or end at any time.

8. Limitation of Liability

Vetro is not responsible for:

  • Misuse of products

  • Damages caused by shipping delays

  • Indirect or consequential losses

Our maximum liability is limited to the price you paid for the product.

9. Intellectual Property

All content on this website (photos, videos, designs, text, logo) is owned by Vetro.
You may not copy or use our content without permission.

10. Privacy

We collect and use customer information only to process orders and improve our service.
We do not sell or share your data.
For full details, see our Privacy Policy.

11. Changes to These Terms

We may update these Terms at any time.
By continuing to use our website, you agree to the latest version.

 

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS


We are offering a mobile messaging program (the "Program"), which you
agree to use and participate in subject to these Mobile Messaging
Terms and Conditions and Privacy Policy (the "Agreement"). By opting
in to or participating in any of our Programs, you accept and agree to
these terms and conditions, including, without limitation, your
agreement to resolve any disputes with us through binding,
individual-only arbitration, as detailed in the "Dispute Resolution"
section below. This Agreement is limited to the program and is not
intended to modify other Terms and Conditions or Privacy Policy that
may govern the relationship between you and Us in other contexts.


The Program allows users to receive SMS/MMS mobile messages by
affirmatively opting into the program, such as through online or
application-based enrollment forms. Regardless of the opt-in method
you utilized to join the Program, you agree that this Agreement
applies to your participation in the program. By participating in the
program, you agree to receive automated or prerecorded marketing
mobile messages at the phone number associated with your opt-in, and
you understand that consent is not required to make any purchase from
Us. While you consent to receive messages sent using an autodialer,
the foregoing shall not be interpreted to suggest or imply that any or
all of our mobile messages are sent using an automatic telephone
dialing system ("ATDS" or "autodialer").


If you do not wish to continue participating in the Program or no
longer agree to this Agreement, you agree to reply STOP to any mobile
text message from Us in order to opt out of the program. You may
receive an additional mobile message confirming your decision to
opt-out. You understand and agree that the foregoing options are the
only reasonable methods of opting out. You understand and agree that
attempting to opt out by texting other words or verbally requesting
one of our team members to remove you from our list is not accounted
for as a reasonable means of opting out.


You acknowledge that the message frequency is various and that consent
is not a condition to purchase. The program involves recurring mobile
messages, and additional mobile messages may be sent periodically
based on your interaction with us.


You must have a wireless device of your own, be capable of two-way